FAQ's

Versabili
Last Updated: 07/02/2025

1. What is Versabili?
Versabili is an online store offering high-quality products with reliable customer service and fast shipping.

2. Where do you ship?

  • We offer free shipping within the UK (2 to 4 business days).

  • Worldwide shipping is available for £19.99 (2 to 11 business days).

3. What is your handling time?
All orders are processed within 1 to 3 business days before shipping.

4. How can I track my order?
Once your order is shipped, we will provide a tracking number via email.

5. What is your return and refund policy?

  • Returns are accepted within 14 days of delivery.

  • Items must be unused and in original packaging.

  • Refunds are processed within 7-10 business days after we receive the returned item.

  • Customers are responsible for return shipping costs unless the item is defective.

6. How do I contact customer support?
You can reach us via:

7. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options.

8. Do you offer exchanges?
We only replace items if they are defective or damaged. Contact us for assistance.

If you have any further questions, feel free to reach out to us. Thank you for shopping with Versabili!